How we Operate

We have specialists in all sectors and specific services dedicated to Business, Industry and Healthcare. In the UK our healthcare services cover Acute and Community Care.

We work within the culture of the organisation to bring about sustained cost savings, increased efficiency and positive behaviour change across all levels.

We have a reputation and track record of significant returns on investment.

Our Services include:


Tangible, measurable impact on Performance

All our projects can demonstrate measurable improvements in profitability, productivity, and performance.   We undertake a subsidised initial analysis to agree all the targets.


Implementation Support

We provide hands-on consultants who work directly with your staff to ensure complete understanding. We manage the project, workflows and resources to deliver the planned results. 


Speed, Agility and Reduced Risk

We can make changes happen faster than the company’s internal teams could manage alone.  This also minimises disruption of the "daily business" to ensure a smooth transformation. 



Cultural Alignment and Employee Adoption

CEOs know that 70% of internal transformations fail because of human and relationship factors.  We engage with staff and secure the buy-in required across the organisation, acting as trusted independent agents without the office politics. 

Independent, Expert Guidance

We have been praised as a "fresh set of eyes" with specialised experience in dealing with complex organisational challenges. 


Driven by passion

These services have been proven after 30 years of delivering successful change and transformation in a wide range of business types and sectors, in the UK, Europe, USA and Africa.

Since 2009, System 21 has also worked extensively in the NHS in both Community Care and in Hospitals in the UK.

Every NHS project completed has delivered a minimum of 5 times the project fee in delivered annualised cost savings relative to the fees invested, without any forced redundancies. The expertise of our staff, coupled with our people based methodology of engagement with clinical and non clinical staff, is perfectly pitched to ensure empathy and a real sense of achievement when the results are delivered. Every one of the NHS projects we have done has delivered the full QIPP / CIP saving and stands out against all other internal initiatives in the same establishment. In 2013 we were proud to be shortlisted for an HSJ Award for our work in the NHS.

Going forward, we expect to continue to grow in all sectors - Business & Industry and in Healthcare. Results based success speaks for itself and our past projects, illustrious history and refined professionalism will ensure that we may be of service to businesses and institutions for many more years to come.

We have worked with clients in all areas of industry, from private sector businesses looking to streamline production and drive sales to Government and public sector industries seeking change and transformation to guarantee continued operation.

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